Collegiate Prep Payment and Refund Policy
Once we approach the start date of a program we schedule and contract our coaches as well as reconfirm gyms. If players pull out for various reasons that affects our coach-to-player ratio and overall balance and we then become unnecessarily overstaffed in one area or another.
Refunds will only be considered if CPBA is notified at least 14 days prior to the start of the program you registered for. This includes but is not limited to any training, league or tournament.
Our refund policy has these options:
1. Refund Program fee minus $100 nonrefundable processing fee or
2. Credit your account for the full Program Fee to be used for a future program.
There are no refunds after a program begins. Virtually all of our programs “sell out”. We often turn people away for lack of space, therefore we can’t recoup additional players after a program begins.
When there is an act of God and facilities decide to close we have no control over this.There will be no refunds for days missed due to this. We will do what we can to make this day up but it is not guaranteed.
The processing of a refund could take up to 30 days or more once an official request has been made. Credit card refunds will take 7-10 business days to show up in your account. At the beginning of a program our priority is organizing the players in the program and getting things under way. Once we are into our routine on the court, we will process all refunds.
RECEIPTS/TAX ID NUMBER REQUESTS:
Beginning with our 2008 Fall Training program, all Requests for Receipts/Tax ID numbers must be in writing. These requests will be processed within 30 days after request is received.
Collegiate Prep is a legally registered and insured S-corporation in the state of Georgia. We are NOT a 501(3)(c).